Ask about how Ridgeline operates
Hearth reads your quality manual, the regulations that apply to you, and your live production logs. Answers cite all three, and say which one they came from.
Utilities
The things Ridgeline does often enough to deserve a button. Each one runs the same retrieval as Ask, then produces the record or the form the process actually requires.
This is the part that separates an org tool from a chat window. The assistant knows Ridgeline's thresholds, its forms, and who signs them, so the answer ends in a filed record rather than a paragraph someone has to act on.
Connected sources
Three systems, none of which were built to talk to each other. Hearth keeps a current index of each and records which one every claim came from.
Google Drive, shared drive Quality / Controlled Documents. Approved SOPs, work instructions, the HACCP plan, and training records.
Public sources, checked daily. Superseded text stays indexed so an answer can say a rule changed rather than silently using the new one.
| Source | Scope | Checked | Status |
|---|---|---|---|
| 21 CFR 117 | Preventive controls for human food | Today 06:00 | Current |
| 21 CFR 117 Subpart C | Hazard analysis, revised 2025-11 | Today 06:00 | New revision |
| Ohio Admin. Code 901:3-1 | Food processing establishments | Today 06:00 | Current |
| 21 CFR 101 | Labeling and allergen declaration | Today 06:00 | Current |
Google Sheets, the workbooks the plant already keeps. Nobody had to move to a new system for this to work.
| Workbook | Rows | Updated |
|---|---|---|
| Cooler temperature log | 48,210 | 3 min ago |
| Lot production records | 6,884 | 21 min ago |
| CCP monitoring, second shift | 12,470 | 1 hr ago |
| Training and certification matrix | 318 | Yesterday |
Needs review
Hearth watches for the case where a regulation changed after an SOP was approved. These are the three where Ridgeline's written procedure and the current rule no longer agree.
Approved 2024-03-11 against the prior text of 21 CFR 117 Subpart C. The November 2025 revision added a validation step for wet-cleaning between allergen runs. The SOP still specifies visual inspection only.
Certification lapsed 2026-07-30. Still listed as primary monitor on the second-shift rota for this week in the scheduling workbook.
No review recorded in 26 months. Ridgeline's own document control policy requires annual review of critical control point procedures.